The
perfect
Service Management
job starts
with CLAROS

PEOPLE | PLATFORMS | PARTNERS

About Us

We deliver AI-driven Talent & Performance solutions - Faster. Smarter. Better.

Our team has firsthand experience in IT service delivery and support—we’ve been in your shoes. We understand that success comes down to having the right people with the right mix of soft skills, certifications, and technical expertise. That’s why we specialise in sourcing, assessing, and training top ITSM professionals.

We recruit for leading ITSM platforms, including ServiceNow, BMC, Ivanti, Atlassian, and Freshworks, ensuring our clients have access to the best talent in the industry. Whether you need specialists for implementation, support, or optimisation, we connect businesses with skilled professionals who drive real results.

Meet the Team

Founded by experienced tech professionals, Claros is a leader in service management recruitment, with deep expertise across IT service management, digital workflows, service desk, and broader business services. We know that success in technology isn’t just about technical skills—it’s about the right blend of soft skills, certifications, and hands-on experience. Our industry knowledge allows us to identify, assess, and develop top talent, ensuring we don’t just place people in jobs but help them build meaningful and rewarding careers.

CEO

Matt Campbell

An Executive technologist with over 20 years of experience, with a unique blend of deep technical expertise and strategic leadership.

Matt's journey spans the military, federal and state governments, health, mining, manufacturing and telecommunications, where he has successfully led organisations through digital transformations, and delivered sustainable growth.

COO

Andrew Gildea

A skilled ICT professional with 20+ years experience from leading cross-functional teams, developing go-to-market strategies, vendor management, bid management, M&A Advisory and business development.

Beginning in Commercial Business Andrew moved to gain industry experience enabling growth across State Government, Education, Finance and Professional Services sectors.

Services

We know what it takes to deliver highly skilled and qualified ITSM professionals. Our expertise goes beyond attracting top talent—we assess, train, and develop individuals to ensure they meet the evolving needs of the industry. Our focus is on adding ongoing and meaningful value to both candidates and clients, fostering long-term partnerships.

Our core team has extensive experience in ITSM and digital workflow solutions across enterprises. We not only understand the technology but also maintain deep networks of top-tier professionals. Our reach extends beyond ITSM into broader service desk and field engineering functions.

Our clients include Federal and State Government Departments as well as ASX-listed companies. We also work closely with technology partners, helping them meet resourcing needs by ensuring the right skills, certifications, and expertise are in place.