Recruitment & Labour Hire
Our Recruitment and Labour hire services are designed to help you find the right technical talent to drive your service management initiatives. With a strong understanding of government recruitment, we provide top-tier, security-cleared resources to meet your needs.
Standard Recruitment Services
Offering
We've redefined recruitment by leveraging automation-first processes and AI-driven talent matching to deliver top-tier ITSM and technology professionals. Our approach ensures that you receive top-tier ITSM and technology candidates while keeping recruitment costs predictable and manageable
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Commercial Model
Fixed & Transparent Pricing – Placement Fee is 14% of the Candidates first 12 months' salary package (Includes Base salary + superannuation + one-off bonus - excludes variable components such as commission). An upfront fee is charged to commence the engagement.
Pay as you Retain Approach
Offering​
We've redefined recruitment by leveraging automation-first processes and AI-driven talent matching to deliver top-tier ITSM and technology professionals. Our approach ensures that you receive top-tier ITSM and technology candidates while keeping recruitment costs predictable and manageable
Commercial Model
Instead of a one-time fee, our model spreads the cost over six months, ensuring you only pay while the candidate remains in the role. If the candidate leaves before six months, payments stop immediately, protecting your investment.

Standard Search
299
Access to our extensive candidate database.
Upload your own Position Description (or we help create one)
Individual Candidate Reports for up to 5 Candidates
Job Posting on RPM Platform
AI Generated SFIA Aligned Screening Assessment
Pre-screening Interviews with Certified CLAROS Consultant
Order of Merit List
14% Candidate Placement Fee

Premium Search
1,499
Access to our extensive candidate database plus external candidate sourcing
Upload your own Position Description (or we help create one)
Individual Candidate Reports for up to 10 Candidates
Job Posting on RPM Platform
Job Posting on Seek
Job Posting on Indeed
Job Posting on LinkedIn
AI Based Candidate Sourcing and Outreach
AI Generated SFIA Aligned Screening Assessment
One way Video Interview with Transcription
Pre-screening Interviews with Certified CLAROS Consultant
Custom Role based Technical Skills Assessment
Personality & Culture Assessment
Candidate Background Check
Order of Merit Report
14% Candidate Placement Fee
AI-Powered Recruitment Services
Find one that works for you
Advisory and Consultancy Services
At Claros, we provide expert-driven Professional and Advisory Services to help organisations optimise their Service Management and Digital Transformation initiatives. Our team combines deep industry experience, AI-driven insights, and a customer-first approach to deliver tailored solutions that drive efficiency, automation, and business value.
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Platform Procurement & Tender Management
Our Platform Procurement and Tender Management services are designed to help you make informed decisions and optimise your investments in IT Service Management (ITSM) platforms. We offer vendor-neutral assessments, comprehensive RFP support, and cost optimisation strategies to ensure you get the best value.
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Business Operations Planning & Execution
Thinking of starting your own partnership or practice with a leading vendor? Our team offers expert recommendations and advice to help you structure your business for success. Additionally, leverage our specialists for due diligence and commercial support during your M&A activities.
Platform Procurement & Tender Management
​ITSM Platform Evaluation & Selection
Vendor-neutral assessment to choose the right platform (e.g. ServiceNow, BMC, Ivanti, Atlassian, Freshworks).
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RFP & Procurement Support
Managing RFPs and vendor negotiations to ensure the best fit and value.
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Cost Optimisation & Licensing Advisory
Helping organisations avoid over-licensing and optimise contracts.
Platform & Deployment Advisory Services
​Configuration Health Check & Optimisation
Analyse and optimise platform configurations to enhance productivity and efficiency.
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Cost Optimisation & Licensing Advisory
Help organisations avoid over-licensing and optimise contracts to maximise value and reduce costs.
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Strategic ITSM Planning
Provide strategic advice on ITSM platform roadmaps, aligning technology with business goals.
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Internal Resourcing & Hiring Advisory
Offer guidance on building and maintaining a skilled ITSM team, including advice on hiring practices and resource allocation.
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Operational Efficiency Reviews
Conduct reviews of current ITSM operations to identify areas for improvement and recommend best practices.
Business Operations Planning & Execution
​Strategic Business Planning
Develop a comprehensive business plan tailored to your goals, including market analysis, competitive positioning, and financial projections.
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Vendor Partnership Advisory
Provide guidance on selecting the right vendor partnerships, negotiating contracts, and establishing mutually beneficial relationships.
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Sales & Commercial Due Diligence:
Conduct thorough due diligence on sales and commercial aspects, assess potential risks, and offer insights to ensure successful transactions.
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Operational Efficiency Optimisation:
Analyse current operations and implement process improvements to enhance efficiency and reduce costs.
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Performance Metrics and Reporting:
Design and implement performance measurement systems to track progress and drive continuous improvement.